The Town of Redcliff provides water, wastewater, and garbage services.  Electrical and Gas Distribution, as well as retail supply for the majority of residents and businesses, is provided by the City of Medicine Hat.  For information related to electric or gas utilities please contact the City of Medicine Hat.

Basic information related to utilities can also be found by visiting Frequently Asked Questions.
Town of Redcliff utility rates can be found on our Bylaws page.


The water utility serves more than 2350 homes and businesses within the corporate limits of Redcliff. Water is drawn from the South Saskatchewan River, treated at our water treatment plant, and distributed throughout Town by approximately 60 km of water lines.


Wastewater is collected throughout Town and then sent to the City of Medicine Hat for processing.


Information related to Redcliff Garbage services can be found here.

Utility Sign-on

A utility sign-on must be completed at the Town office by the property owner. Government picture ID is required when signing on and applicants will be asked for their mailing address.

Utility Payments and Arrears

Utility Payments can be made through the payment options outlined in the General Finance Information page.
An arrears notice is a reminder that the utility account is past due. If an owner’s utility account becomes 60 days overdue, the utility account will be transferred to the property tax roll account. If a renter’s utility account becomes 60 days overdue, the renter will be signed off of utilities and the property owner will be signed on to utilities. Please refer to the Utility Bylaws for more clarification.

Meter Reading

Meters are read every two months as part of the billing cycle.  Your meter is located inside your home, usually in a basement utility room.  Higher than normal usage is usually not associated with a broken meter; however, you may request a meter test by contacting the Finance and Administration Department (applicable deposit will apply).  Please view our Water Conservation Tips for ways to reduce the amount of water used.