General Finance Information

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Payments

The Town of Redcliff accepts the following methods of payment:

In person at Town Hall located at #1 – 3rd St NE, Redcliff, AB. Monday through Friday, 8:00am to 4:30pm.
Payments accepted in person include cash, cheque, or Interac (debit).

In the After Hours Drop Box located just north of the main entrance to Town Hall. Payments accepted in the After Hours Drop Box include cheque or cash. Note: The Town will not be responsible for deposits held in the After Hours Drop Box.

Mail to Town of Redcliff, Box 40, Redcliff, AB, T0J 2P0. Payments accepted through mail only include cheques as it is not recommended that cash is mailed.

Online through My Redcliff. Payments accepted through My Redcliff include Visa, MasterCard, Debit Visa, and Debit MasterCard. To access My Redcliff, visit www.redcliff.ca and select “My Redcliff” under “Online Services”.

Online through Internet/Telephone Banking

Payments accepted online through Internet/Telephone banking are transferred electronically from your bank account.
Utility Payments: You will need to verify what account you are paying by using the heading “Redcliff (Town) Utilities”, along with your utility account number which is located on your utility bill. Contact the Finance and Administration Department if you need help in locating your account number.

Tax Payments: You will need to verify the account you are paying by using the heading “Redcliff (Town) Taxes”, along with your roll number which is found on your combined tax and assessment notice. Contact the Finance and Administration Department if you need help locating your roll number.

Accounts Receivable Payments: You will need to verify the account you are paying by using the heading “Redcliff (Town) Redcliff Accounts Receivable”, along with your customer ID number which is located on your invoice. Contact the Finance and Administration Department if you need help locating your customer ID number.

Automatic Monthly Withdrawal through the Tax Installment Payment Plan (TIPP) for Property Taxes.

Payments are paid monthly directly from your bank account through a pre-authorized payment plan. The TIPP spreads the one-time tax payment throughout the year from January through December. To apply for the TIPP for next year, visit the Forms page and fill out the Tax Installment Payment Plan Form.

Automatic Bi-Monthly Withdrawal through the Pre-Authorized Payment Plan (PAP) for Utilities.

Payments are paid bi-monthly directly from your bank account through a pre-authorized payment plan. To apply for the PAP, visit the Forms page and fill out the Utility Preauthorized Payment Plan Enrollment (Utility PAP) Form.

Post-Dated Cheques are accepted by the Town of Redcliff. Post-dated cheques are deposited on the cheque date. Please ensure your tax roll number and/or remittance slip are included with your cheques and that they are completed accurately, as the Town of Redcliff is not responsible for errors and/or omissions.

Property tax payments may be paid by your Mortgage Company. Property taxes may be included with your mortgage payment and then your mortgage company will submit payment to the Town of Redcliff.

Note: Credit cards are not accepted as payment for property taxes in person, but they are accepted through My Redcliff.

Key Tax Dates

January 1 – 10% penalty applied on total outstanding amount.
March 30 – Arrears list completed.
Mid to end of May – Tax Rate Bylaw set and Combined Assessment and Tax Notices are mailed out.
June 30 – Taxes are due in full.
First business day in July – 5% penalty applied to unpaid current levy.
Bylaw 1832/2016 details penalties that apply to any outstanding tax balances.

Accounts Receivable

There are some charges that may be billed such as permits, landfill charges, or the message board. Invoices are sent monthly. Unpaid invoices will be penalized after 30 days and with collections processes commencing after 60 days on any invoice unpaid.

Local Improvement Taxes

The Town of Redcliff does have a number of local improvement projects that have been carried out in accordance with the Municipal Government Act with taxes levied against affected property owners. These are in addition to standard municipal and education taxes. Like any tax these cannot be appealed once the appropriate bylaws have been passed. The Finance and Administration Department can answer any questions related to Local Improvement Taxes.

Tax Certificates

Tax Certificates must be requested by fax, mail, or email. Tax Certificates can also be ordered online through My Redcliff. The cost for Tax Certificates are $34.00 if requested by fax, mail, or email. The cost for Tax Certificates are $25.00 if ordered through My Redcliff. These costs are governed by a bylaw.

Address Change Forms

To inform the Town of a change of address you may either contact the Town office by email or fill out a form and drop it off or send it by mail.